Legal
Privacy Policy
Last updated: September 2026
1. Information We Collect
When you create an account via Clerk, we store your email address and a unique user identifier. When you upload images, we process them through fal.ai and store the resulting 3D models in Vercel Blob storage.
2. How We Use Your Information
We use your data to provide the image-to-3D conversion service, manage your subscription and credits, and improve our product. We do not sell your personal information to third parties.
3. Third-Party Services
- Clerk — Authentication and user management
- fal.ai — 3D model generation
- Vercel Blob — File storage
- Paddle — Payment processing (Merchant of Record)
- PostHog — Product analytics (with your consent)
- Google Analytics — Traffic analysis (with your consent)
- Sentry — Error monitoring
4. Cookies
We use necessary cookies for authentication and site functionality. Analytics and marketing cookies are only activated with your explicit consent via our cookie banner.
5. Your Rights (GDPR / CCPA)
You have the right to access, correct, delete, or export your personal data. To exercise these rights, contact us at privacy@printmesh.app. We will respond within 30 days.
6. Data Retention
Uploaded images and generated models are retained as long as your account is active. When you delete your account, all associated data is permanently removed within 30 days.
7. Contact
For privacy-related inquiries, reach us at privacy@printmesh.app.