Legal

Refund Policy

Last updated: September 2026

14-Day Money-Back Guarantee

All paid subscriptions come with a 14-day money-back guarantee. If you are not satisfied with PrintMesh, you can request a full refund within 14 days of your initial purchase.

How to Request a Refund

Refunds are processed through Paddle, our Merchant of Record. To request a refund:

  1. Email support@printmesh.app with your account email and the reason for the refund.
  2. We will process your request within 3-5 business days.
  3. The refund will be issued to your original payment method via Paddle.

Credits and Usage

If you have consumed credits during the refund window, the refund amount may be adjusted proportionally. Unused credits from the current billing period are fully refundable.

Renewals

After the initial 14-day window, subscription renewals are non-refundable. You can cancel your subscription at any time to prevent future charges through the Paddle Customer Portal.

Free Tier

The free tier does not involve any payment and is therefore not subject to refunds.